Based in Rhode Island · working with contractors anywhere

Phone answering and websites for contractors.

You’re under a sink or up on a roof and the phone rings. My phone agent picks up in your company’s name, finds out what the job is, and texts it straight to you, so the job doesn’t go to whoever picked up first. Plus a website that makes you look as good as your work.

Hear it now· (401) 593-8240 Get a call back

Based in Chepachet, RINothing up frontNo contractCancel any time

Don’t take my word for it

Call it yourself, right now.

(401) 593-8240

That’s Harbor Line Roofing, a demo company I set up so you can try it. Call like one of your own customers would: a leak, missing shingles, a storm-damage quote. You’ll hear exactly what your customers would hear.

No demo video, no sales call first. Just call it.

Harbor Line phone agentText message · just now

URGENT New call: Dave M., Scituate Water coming through the kitchen ceiling since the rain started. Wants a call back today.
(401) 555-0142 · 14 Elm St, Scituate

Example of the text you’d get. Made-up caller, demo company.

Do the math

What are your missed calls costing you?

Every call you can’t pick up is a leak, a no-heat or a quote that can go to whoever answers first. Put in your own numbers.

Your average job$ Calls you miss in a week How many of those would have been a job

$2,600

a month in jobs you could be losing, using your numbers. Change them to match your business.

This is just your numbers multiplied out, not a promise of what you’ll make.

The phone agent Nothing up front

A missed call is missed money.

When you can’t pick up, the caller can leave a voicemail or call the next guy on Google. This picks up instead.

Hear it · (401) 593-8240

Your phone rings first, every time. It only picks up if you don’t, and you decide how long it waits.
Answers in your company’s name, any hour. Gets the name, number, town and what’s wrong, then texts it to you.
Real emergency after hours? It puts the caller straight through to your cell. During the day it marks the call urgent.
Never quotes a price, never promises a time. Switching it off is one code on your phone, about ten seconds.

A website Free build

Somewhere decent to land when people look you up.

Plenty of people look you up on their phone before they call. If there’s nothing there, or it looks like 2009, that’s a reason to keep scrolling.

Get a free build

I build the whole thing free. Look at it, and if you don’t want it that’s the end of it. You owe nothing.
Built for a phone first, because that’s what your customers are holding. Tap to call from every page.
Keep it and it’s one monthly price for hosting and any changes. You text me, I make them.
The domain stays in your name. If you ever leave, it goes with you.

Google listing and reviews Add-on

Keep your Google listing working for you.

It’s the first thing people see when they search your name. I keep it current so you don’t have to think about it.

Ask me about it

Hours, towns, photos and your website link, kept current.
A photo from one of your jobs posted every week.
A reply written to every review, for you to OK before it goes up.
Every customer gets asked for a review, good job or bad. No filtering. That breaks Google’s rules and can cost you the rating you already have.

Who it’s for

Owner-operators and small crews.

If you still answer your own phone, this was built for you. Got a front desk? There’s a nights-and-weekends version for after they go home.

HVACPlumbingRoofingHeating oil Auto glassJunk removalLandscaping ExcavationSepticElectrical Well & pumpChimney

How it goes

Three steps, and you test it before anyone else.

No onboarding process and no portal to learn.

15 minutes

We talk on the phone

Your services, your towns, your hours. That’s everything I need to build it.

Same day

You call it and try to break it

Anything you don’t like, I fix before it goes near a customer.

About 5 minutes

It goes live on your phone

One short code on your handset. Your number stays your number.

Why me and not an agency

I’m one guy, and that’s the point.

You get my number, not a ticket system.

You talk to the person who built it

Something sounds wrong on a call, you text me and I fix it that day. There is nobody to escalate to because there is nobody else.

I’ve run a one-man trade business

I ran a mobile windshield repair company on my own, so I know what it’s like when the phone rings and both your hands are busy.

One flat price, nothing up front

No setup fee, no deposit, no contract, no charge per call. I’ll give you the price straight on the first call.

I’ll tell you if you don’t need it

If somebody already answers your phone all day, this isn’t worth your money and I’ll say so.

Straight answers

The questions everybody asks.

Is it a robot?

It’s a phone agent, and it’ll tell anyone who asks. It’s not a press-one-for-service menu, it actually talks. Best way to judge it is to call (401) 593-8240 yourself.

What if it says something stupid to my customer?

It’s built so it can’t. It never quotes a price, never promises a time, never gives repair advice and never mentions a service you don’t offer. I read every conversation for the first week.

Do I have to change my phone number?

No. Your number stays on your truck and your signs. Your phone forwards the calls you don’t answer, and only those.

What does it cost?

One flat monthly price, no charge per call, nothing up front. I give you the number straight on the first call, along with whether I think it’s worth it for you.

Can I cancel?

Any time, and there’s nothing up front to get back. Turning off the forwarding is one short code on your phone and takes ten seconds.

I get all my work from word of mouth.

Plenty of good guys do. Those people still look you up before they call, and they still call when you’re on a job. That’s the gap this covers.

Will you get me on page one of Google in three months?

No, and anybody telling you they will is lying to you. What I can do is make sure you’ve got somewhere decent to land when people look you up, and that the calls you already get stop going to voicemail.

Get a call back

Tell me what’s going on.

Send this and I’ll call you back the same day, or email austysagency@gmail.com