Last updated 11 October 2026
Austy’s Agency ("we", "us") is a sole proprietorship run by Austin Amaral in Rhode Island. This policy explains what we collect, why, and what we do with it. If anything here is unclear, email austysagency@gmail.com and ask.
Only what you give us. If you use the "Test it live" demo form on our homepage, that is the first name, mobile number, street and town, and roof issue you type in. If you book a call with us, it is the details you enter on the booking page. If you become a client, we also hold the business information needed to run your service: your services, service area, hours, calendar, and the phone number your calls go to.
We do not use advertising trackers or third-party analytics on this site.
When you tick the consent box and press "Call me now", you agree that we may call the number you entered using an automated AI voice. The call comes from (401) 593-8240. The assistant says at the start that it is automated and that the call is recorded. It plays the part of Harbor Line Roofing, a sample company that does not exist. Nobody is sent to your address and nothing is actually booked.
Demo calls only go out between 9 AM and 8 PM in your time zone, and a number gets at most 3 demo calls in a day. Your number is used only for the demo you asked for. We do not add it to a sales list, we do not cold call it, and we never sell it. At the end of the demo the assistant may ask if you want Austin to call you about getting this for your business. He only calls if you say yes.
Say "stop" or "don’t call me" on any call and the assistant ends the call and puts your number on our do-not-call list. You can also email austysagency@gmail.com. If you receive a text from us, reply STOP to stop them. Reply HELP for help.
We only send you text messages if you ticked a consent box or otherwise agreed to it. Those messages are about your enquiry or about the service you signed up for. Message frequency varies. Message and data rates may apply.
We do not sell, rent or share your mobile number or your consent to text you with anybody, and no third party gets it for their own marketing. The only parties who see it are the telecoms providers needed to actually deliver the message.
Demo calls are recorded and transcribed so we can check the assistant is working properly. They are stored with our voice provider. We delete demo recordings and transcripts within 90 days.
If you are a client, calls the assistant makes or answers for your business are recorded and transcribed the same way, so the caller’s details can be passed to you and you can listen back. Those are visible to you and to us, kept while you are a client, and deleted within 90 days after you leave. We do not sell them and we do not use them for anything other than running your service.
Only the suppliers needed to deliver the service, and only the part they need: our voice and telephony providers, our calendar and booking provider, our payment processor, and our website host. Each has its own privacy terms. We do not sell your information to anybody, ever.
Demo form details and recordings are deleted within 90 days. Enquiries that do not become clients are deleted within twelve months. Client records are kept while you are a client and for as long afterwards as tax and accounting rules require.
You can ask us what we hold about you, ask us to correct it, or ask us to delete it. Email austysagency@gmail.com and we will do it.
This is a service for businesses. It is not directed at anyone under 18 and we do not knowingly collect information from them.
If this policy changes, the date at the top changes with it.
Austy’s Agency
221 East Main Street, Unit #161, East Brookfield, MA 01515
austysagency@gmail.com